Refund policy
Order Protection
All orders are automatically protected.
If your package is lost, damaged, or arrives incorrectly, simply contact us and we’ll make it right.
This includes:
• Lost packages
• Damaged items
• Incorrect items received
We’ll resolve eligible issues with a replacement or refund.
Damaged or Incorrect Items
If your order arrives damaged or incorrect:
• Contact us within 7 days of delivery
• Include clear photos of the item and packaging
Once approved, we’ll send a replacement at no cost or offer a refund if needed.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee if you’re not satisfied with your order.
To be eligible:
• Item must be unused and in original packaging
• Return must be requested within 30 days of delivery
Once we receive and inspect the return, your refund will be processed.
Returns
We accept returns within 30 days of delivery.
To start a return:
• Please contact us through our Contact Page
• We’ll provide next steps and instructions
Return Conditions:
• Item must be unused and in original packaging
• Products with removed labels or signs of use may not be accepted
• Return shipping costs are the responsibility of the customer (unless the issue is our error)
⚠️ Important Notes
• Used items may be eligible for partial refunds at our discretion
• If the issue is due to our error, we’ll cover all replacement costs
• Refunds are processed within 5–10 business days after receiving the return
Order Changes
Orders are processed quickly.
• You may request changes before your order ships
• Once shipped, orders cannot be modified
Need Help?
If anything isn’t right with your order, don’t worry — we’ll take care of it.
Please reach out through our Contact Page, and our team will assist you as quickly as possible.